Shipping Policy
Production & Processing Time
Every piece at Moon Tiger Ceramics is handmade to order. Because of the slow, intentional nature of working with clay. which includes throwing, drying, trimming, and two separate kiln firings, please allow 3-4 weeks for your order to be crafted before it is shipped.
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Custom Orders: If your order involves complex glaze combinations, production may take slightly longer. We appreciate your patience while we ensure your piece meets our quality standards.
Ready-to-Ship: Occasionally, we offer "Ready-to-Ship" items. These will be clearly marked in the product description and typically ship within 3 business days.
Shipping Rates & Estimates
We currently ship within the USA via USPS. Shipping charges for your order will be calculated and displayed at checkout based on weight.
Estimated delivery time is 3-7 business days.
When your order has survived the final kiln firing and is ready for its new home, you will receive an email notification with a tracking number. Please allow 24–48 hours for the tracking information to become active.